The Edelweiss: Proud Supporter of the Sunflower for Hidden Disabilities

At The Edelweiss, we believe every guest deserves a welcoming and supportive experience, no matter their needs. Over the years, we’ve had the pleasure of hosting many guests with additional needs, and we’ve always worked to make their stay as comfortable as possible. As part of this commitment, we proudly support the Sunflower Lanyard Scheme for hidden disabilities. This scheme helps our staff recognise when a guest may need extra assistance, ensuring they feel comfortable and cared for.

What is the Sunflower for Hidden Disabilities?

The sunflower lanyard is a discreet signal for individuals with hidden disabilities that they may require extra help, understanding, or patience during their stay. Hidden disabilities include a range of conditions such as autism, hearing impairments, chronic pain, or anxiety, which aren’t always visible. The sunflower gives guests a way to communicate their needs without having to explain.

Welcoming All Guests with Open Arms

At The Edelweiss, inclusivity is at the heart of what we do. Our staff have been trained to recognise the sunflower lanyard and are ready to assist with any additional support guests may require. Whether it’s offering help with luggage, providing information in a clear and patient manner, or simply offering a quieter space, we’re here to make everyone feel at home.

Our facilities also cater to those with mobility issues:

  • A small passenger lift to all floors, ensuring easy access to all our rooms.
  • A quiet breakfast area for those who prefer a calm environment to start their day.
  • Our team is always happy to accommodate special requests to ensure a comfortable stay.

The Sunflower Scheme’s Impact on Our Service

Being part of the Sunflower Lanyard Scheme has helped our team develop a deeper understanding of our guests' diverse needs, fostering an atmosphere of care and inclusivity. By recognising the sunflower, we ensure that every guest feels not just accommodated, but understood.

Whether you wear the sunflower or not, The Edelweiss is a place where you can feel welcome, supported, and relaxed. We look forward to making your stay as enjoyable as possible.